How to Check Your Nairobi Water Bill Online and Via SMS
Kenyans now have two convenient ways to check their Nairobi Water bill – online and via SMS. The Nairobi Water and Sewerage Company, which supplies water to most of the capital’s neighborhoods, has made it easier for residents to manage their accounts.
Online Bill Inquiry
To check your Nairobi Water bill online, simply visit the official Nairobi Water Company website.https://www.nairobiwater.co.ke/ First, register or log in for free. Then, enter your Nairobi Water account number on the designated balance page and click “Submit.” This service not only lets you view your bill but also allows you to receive e-bill notifications, make water complaints, check current tariffs, and update your account details if you move.
SMS Bill Inquiry
Alternatively, you can check your bill via SMS. Just send your water account number to the shortcode 20557. This service is designed to provide a quick and efficient way to access your account balance on the go.
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Nairobi Water Company Contacts
For additional assistance, you can contact the Nairobi Water and Sewerage Company at:
- Head Office: Kampala Rd, Off Enterprise Road, Nairobi
- Address: P.O. Box 30656-00100, Nairobi
- Telephone: 020 3988000, 020 3988598
- Twitter: @NairobiWater
With over 3.36 million residents in Nairobi and more than 60% living in low-income neighborhoods, these easy-to-use services help ensure that everyone can manage their water usage and payments without hassle.
