Leading retailer Naivas Supermarket has strongly refuted social media allegations claiming the sale of expired products and the closure of its Nairobi branches due to health violations.
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Official Statement Dismisses Allegations
In a press release issued on Tuesday, May 14, Naivas described the viral reports as “false, misleading, and potentially harmful.” The company assured customers that all its stores remain open and compliant with product safety regulations.
“We would like to reassure our customers, partners, and the general public that no expired products have been found on our shelves,” the statement read.
Read also:Nairobi County Shuts Down All Naivas Supermarkets
Compliance with Regulatory Standards
Naivas emphasized that its internal systems are built to uphold the highest standards of quality control and inventory management, ensuring all goods meet safety regulations enforced by authorities like the Kenya Bureau of Standards (KEBS) and the Ministry of Health.
Naivas issues official statement amid closure and expired goods claims (File Photo)
Legal Action Under Consideration
The company has also revealed that it is consulting legal experts and may take formal action against those spreading the false claims. Naivas called it a “targeted campaign of misinformation” and stood firm on its corporate ethics policies.
“Naivas has a very strict anti-bribery and corruption policy and will not submit to extortionary tactics,” the retailer added.
Call for Public to Rely on Verified Sources
As the matter gains attention online, Naivas urged customers and the public to rely on official communication channels for accurate updates regarding its operations.
The supermarket chain remains one of the largest and most trusted retail brands in Kenya, with outlets across major towns and cities.
