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The National Transport and Safety Authority (NTSA) has suspended Super Metro Limited’s operator license, citing multiple safety and compliance violations. The authority stated that the suspension will remain in place until the company fully adheres to Public Service Vehicles (PSV) Regulations, 2014, and other stipulated conditions.
NTSA’s Justification for the Suspension
In a statement released on Thursday, March 20, NTSA emphasized that the move was necessary to ensure public safety and regulatory compliance.
“Super Metro Limited’s operator license has been suspended until the company meets all requirements under the Public Service Vehicles Regulations, 2014, and other NTSA conditions,” part of the statement read.
An inspection of Super Metro’s fleet revealed significant compliance breaches. Among the 523 vehicles in operation, NTSA flagged:
- 15 vehicles with expired inspection certificates.
- 8 vehicles with expired Road Service Licenses (RSL).
- 5 vehicles with expired speed limiter certificates.
- 88 vehicles failing to transmit speed data.
- 171 vehicles lacking speed limiter records.
- 7 vehicles missing speed limiter vendor details.
- 109 vehicles operating beyond the 80 km/h speed limit.
NTSA further found that some Super Metro drivers did not meet the required professional qualifications, posing a serious road safety risk.
NTSA’s Directives for Super Metro to Resume Operations
To have its license reinstated, Super Metro must comply with the following conditions:
- Vehicle Compliance Checks – Present 294 vehicles with violations to the respective speed limiter vendors and undergo inspections at the Likoni Motor Vehicle Inspection Centre.
- Driver Retests – Submit 42 drivers for reassessment at the Likoni Driver Test Centre.
- Qualified Drivers Only – Remove unqualified drivers and provide employment contracts, as well as proof of PAYE, NSSF, and SHA remittances.
- Road Safety Training – Conduct mandatory safety sensitization programs for all its drivers.
NTSA also noted that 64 Super Metro drivers failed a retest on March 10, 2025, leading to the suspension of their driving licenses.
NTSA Issues Public Advisory
As part of the enforcement measures, NTSA has advised Kenyans to avoid boarding Super Metro vehicles until the company meets compliance standards and the suspension is lifted.
The suspension follows a tragic incident in which a passenger reportedly fell from a moving Super Metro bus and died, sparking public outrage and renewed calls for stricter PSV regulations.
For more updates on this and other breaking news in Kenya, check out our Kenya news section. Stay informed with the latest developments in transport regulations and safety measures across the country.